Knowledge management is the name of a concept in which an enterprise consciously and comprehensively gathers, organizes, shares, and analyzes its knowledge in terms of resources, documents, and people skills. In early 1998, it was believed that few enterprises actually had a comprehensive knowledge management practice (by any name) in operation. Advances in technology and the way we access and share information have changed that; many enterprises now have some kind of knowledge management framework in place.
Knowledge management involves data mining and some method of operation to push information to users. Some vendors are offering products to help an enterprise inventory and access knowledge resources. The Lotus Knowledge Discovery System, for example, advertises that it can locate and organize relevant content and expertise required to address specifi c business tasks and projects. It will analyze the relationships between content, people, topics, and activity, and produce a knowledge map report, based on a point system, that can be shared.
A knowledge management plan involves a survey of corporate goals and a close examination of the tools, both traditional and technical, that are required for addressing the needs of the company. The challenge is to select or build software that fi ts the context of the overall plan and encourage employees to share information.
This major process... Includes these activities....
Gathering
Data entry
OCR and scanning
Voice input
Pulling information from
various sources Searching for information to include
Organizing
Cataloging
Indexing
Filtering
Linking
Refining
Contextualizing
Collaborating
Compacting
Projecting
Mining
Disseminating
Flow
Sharing
Alert
Push
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